If you have any questions or comments, please don't hesitate to reach out. Best way to get in touch is via email at

keep@cocooonbag.com

 
 

PRODUCT


WHAT IS THE BAG MADE FROM?

The fabric is Tyvek® which is made by Dupont. 

 

HOW DO I CLEAN AND CARE FOR MY COCOOON?

We recommend hand washing your bag with any detergent sparingly. The material will become softer with use and cleaning. You can also use the washing machine. DO NOT use the dryer or iron. Hang dry your bag only. 

 

HOW DO I PARTICIPATE IN THE RECYCLING PROGRAM?

Please send us an email and we will give you instructions on how to return the bag. We send scraps and material to a recycling facility in Virginia.

 

WHAT ARE THE FDA APPROVALS?

The material used meet the  Federal Food, Drug, and Cosmetic Act (FDA) requirements of Title 21 of the United States Code of Regulations for olefin polymers (21 CFR 177.1520) and additives (21 CFR 178.2010).

ORDERS


WHAT IS YOUR RETURN POLICY?

We want you to be 100% satisfied with your products, and we'll do our best to make sure you are. If you'd like a return or exchange, we'll accept returns of unwashed and undamaged product for a full refund or exchange within 14 days of original purchase.

 

HOW DO I MAKE A RETURN?

Send us an email with your order number and we will give you instructions.

 

WHEN WILL MY ORDER SHIP?

Typically we will have your order in the mail 2-3 business days after you place an order.

 

PAYMENT


WHAT FORMS OF PAYMENTS DO YOU ACCEPT?

We accept all major credit cards (Visa, MasterCard, and American Express) 

 

Terms and Privacy Policy